We hire, induct and ensure full compliance and supervision of all of our staff which alleviates the pressure from our clients. You can be assured your security requirements are well looked after.
Carefully Screened Staff
Our clients come from a variety of security sectors and we ensure the same professionalism, honesty and integrity to each of them. Our security personnel are discreet, highly professional, and well trained in all aspects of security services.
Our staff must meet strict criteria in order to qualify for employment through our company. We conduct thorough background checks, stringent screening procedures, a rigorous interview process, training, induction, and ongoing supervision of all staff.
We ensure that all of our staff are able to communicate clearly, both verbally and in writing; and that they know how to handle people and situations for maximum safety and effectiveness.
Once hired, our management team continues to evaluate every security officer to make sure they do an excellent job for our clients every day. Will work tirelessly to ensure our security team display a professional appearance and demeanour at all times when representing our clients.
Excellence of employees
Expertise, team spirit, responsibility - our people are at the heart of our success. We know that we must work together, transcending organisational and geographic boundaries to meet our clients' needs. Each person understands his or her responsibilities and takes a proactive role in assuring that the job gets done right. Accountability doesn't stop at the individual; it extends to the entire team.
Supervision
All scheduling and placement of guards is handled by our expert staff, along with management of any disciplinary problems that may occur. This eliminates internal friction with the security officer and the client if corrective action must take place.
Integrity & Ethical Standards
Integrity, ethics - We treat our employees with respect and dignity and we count on their dedication to achieve outstanding results. Our code of ethics and professional behaviour is a basic element in the training of our team members. It is the set of rules and guidelines that everyone in the organisation understands and recognises as the central core of our company's character.
Performance & Accountability
Profitability, effectiveness, and simplicity - We are always committed to meeting the needs of our customers, and we constantly focus on their satisfaction. We take ownership and are dedicated to achieving quality services and continuously strive to improve our work. While we are flexible and conduct our business with simplicity, our practices ensure that integrity and quality are never compromised.
Our state of the art, proprietary time and attendance system tracks our officers to the minute.
Staff Training & Development
Quality is the foundation of everything at Unified Protective Services; from the selection of our guards and management of staff.
Our Quality Management System begins with high quality employees, well-formulated policies and procedures followed by quality training to result in superior daily execution.
Our experienced management team work one on one with new officers during four hours of initial security training, which includes classroom training delivery and briefings with senior officers.
Induction topics include:
Basic Security Principles
Emergency Response / Evacuation
Legal Powers and Limitations
Positive Communications: Written, Verbal and Non-Verbal
Safety and Accident Prevention (OHS)
Company Policies Overview
Customer Service